If you are a consumer – as a rule, you have the right to withdraw from a contract concluded at a distance.
You can withdraw from the contract by submitting a declaration of withdrawal to us, e.g. by sending an e-mail to: kontakt@bigloveset.com.
Return the item together with the order number to. Barbara Zawadzki, Övre husargatan 21a, Göteborg 41314, Sweden, but no later than within 14 days from the day you have withdrawn from the contract.
The costs of returning the goods shall be borne by the Buyer,
You may withdraw from the contract within 14 days.
The 14-day withdrawal period begins:
for a contract in which we deliver the thing, being obliged to transfer its ownership – from the taking possession of the thing by you or a third person indicated by you other than the carrier.
Sending your declaration before the deadline is sufficient to meet the deadline.
We shall reimburse the payments made by you, including the costs of delivery of the goods in accordance with the terms and conditions indicated in the Terms and Conditions, without delay, however, no later than within 14 days from the date of receipt of your notice of withdrawal from the contract.
We may withhold reimbursement of the payment received from you until we have received the item back or you have supplied evidence of having sent it back, whichever event occurs first.
Please note that the consumer’s right of withdrawal from a distance contract does not apply to, inter alia, a contract:
in which the object of the performance is a non-refabricated item, produced to the consumer’s specifications or intended to meet his/her individualised needs,
For detailed information on withdrawal from a contract, please see our Terms and Conditions of Sale.